The Office for National Statistics (ONS) is currently carrying out a lot of important work across England and Wales.

  • Census 2021 is the once-a-decade survey of everyone in England and Wales. Taking part is mandatory and most people will respond online, with support available for those that need it, including paper forms. Census field staff may call on you after Census Day (21 March) if you have not completed the census yet, to remind you to do so and help you to access any help or support you may need. From early May you may also be visited by staff conducting our Census Coverage Survey (CCS), a smaller, voluntary survey. Comparing the census results with those of the CCS helps us to give the most accurate estimates of people and households in England and Wales.  Census and CCS staff will carry ID and will not enter your home.

  • The Coronavirus Infection Survey (CIS) is operated by ONS jointly with the Department for Health and Social Care and is the largest regular survey of infections and antibodies in the community population. It is a voluntary survey, with people taking part by completing a questionnaire and a self-administered swab test. Swab tests are delivered through a non-contact visit. Some participants are also invited to give a blood sample, for which a nurse or study health worker will need to enter a household in order to take blood.

  • Our ongoing range of studies about people, families and households.  These include: Family Resources Survey (FRS), Household Assets Survey (HAS), Labour Force Survey (LFS), Living Costs and Food Survey (LCF), National Survey for Wales (NSW), Opinions and Lifestyle Survey (OPN), Survey on Living Conditions (SLC) and several online studies. Every address selected for these studies is sent a letter with details of how to take part. We are currently carrying out our studies by telephone, and some online, instead of face-to-face. However, to do this, we do visit some addresses to collect the contact details we need to carry out our studies safely.

  • Our ongoing range of business surveys covering various aspects of the UK economy. These include: Monthly and Annual Business Surveys (MBS and ABS), Business Insights and Conditions Survey (BICS) and Annual Survey of Hours and Earnings (ASHE). Businesses selected are contacted via letter or email, with surveys completed online, by phone, or by post. ONS staff do not attend businesses in person.

No-one working on Census 2021 or our other studies and surveys will ever ask you for your bank details or ask for money for taking part. Our staff will carry identification, will follow social-distancing guidelines, and will not enter your house - with the exception of staff taking a blood sample for the CIS, which will have been organised in advance.

The ONS can help you to identify whether a caller or a letter, text or email you've received about a survey or study is genuine. Please contact them using the contact details provided on, on the 'Information for businesses' page for business surveys, and in the 'Want to get in touch' section of the ONS website page for other studies.

By taking part in Census 2021 and our other studies and surveys, you help us build a clear picture of life and the economy in the UK.