While we try to make our surveys as user friendly as possible, completing some of our surveys may cause difficulties for some users.
If you need adjustments to a survey:
call us on 0800 085 7376
New Generation Text (NGT) users should dial 18110 0800 085 7376.
For queries about the Crime Survey for England and Wales, call the Crime Survey Information Line at Kantar Public on freephone 0800 051 0882.
National Survey for Wales
For enquiries about the National Survey for Wales, call 0800 496 2119.
Contact us about other surveys
If you would like to:
make an appointment to schedule an interview
ask a question about a survey
provide feedback about a survey
request a replacement paper survey
request a new unique access code for an online survey
Contact our freephone Survey Enquiry Line on 0800 298 5313.
Opening times are:
Monday to Friday 8am to 7pm
Saturday 8am to 1pm
Opt out of being contacted about surveys
We select participants at random from several databases.
If you would no longer like to be contacted about our surveys, you can make a request to remove your details from these databases.
If you would like to provide feedback, contact our Respondent Feedback team by emailing email@example.com.
Navigating our website
If you require assistance in navigating the website or need assistance in finding a particular publication:
call us on 0845 601 3034
If you would like to make a complaint, please see our complaints policy.
Return to surveys
If you have been invited to complete a survey, go to find studies about people, families and households.