1. Study materials in other languages

Access our study materials translated into languages other than English.

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2. Confidentiality and data protection

If you have a question about how the ONS processes your personal data or want to find out more about your rights under data protection legislation, please see the ONS' data protection page.

All personal data collected as part of this study will be processed in accordance with the Data Protection Act 2018.

We take our responsibilities to keep your personal information secure very seriously. As such, we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems and use of secure, encrypted internet connections when collecting personal information.

The University of Oxford and ONS are the joint Data Controllers and are responsible for looking after your information and using it properly.

Data protection regulation requires that we state the legal basis for processing information about you.

In the case of the research, the University of Oxford is carrying out this research as "a task in the public interest". More information is available in their privacy notice.

In the case of the research, the ONS is processing this information as it is necessary for us to perform our official function, which is to produce statistics for the public good. Your information will be treated as confidential as directed by the Code of Practice for Statistics. It will only be held for as long as it is being used for producing statistics. Study information may be provided to other approved organisations or researchers for statistical purposes only.

We will be using information from you and NHS Digital. NHS Digital is the NHS body that looks after all NHS data. To do this study, we will use the minimum personally identifiable information possible.

IQVIA and the ONS will keep identifiable information about you from this study for five years after the study has finished.

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3. Sharing data with others

We sometimes share selected information with our service providers to help us run our studies. We only share the personal details they need to know. To find out more about each service provider's commitment while they are handling your information, please visit their websites.

In this study, we work with other organisations to provide the following services:

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5. Contact us

To book an appointment to take part, call IQVIA on the number in the letter that was sent to you.

IQVIA opening times are:
Monday to Thursday - 9:00am to 9:00pm
Friday - 9:00am to 8:00pm
Saturday and Sunday  9:00am to 5:00pm

If you have any further questions on the COVID-19 Infection Survey (CIS), you can send an email to COVID-19@ons.gov.uk.

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