1. What happens if I move home?

Please tell us by calling 0800 085 6807.

The survey is based on a representative sample of addresses and so if you move home, your participation in the survey will finish.

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2. Further help

Need more help? Call us on:

0800 085 6807 – English language number

0800 917 9323 – Rhif ffôn Cymraeg, Welsh language number

Our opening times are:

Monday to Thursday – 9:00am to 9:00pm

Friday – 9:00am to 8:00pm

Saturday and Sunday – 9:00am to 5:00pm

If you have any further questions on the COVID-19 Infection Survey (CIS), email COVID-19@ons.gov.uk.

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