• See the studies we are carrying out and find out what is involved.

  • Our commitment to you when you take part in one of our studies.

  • If you have received a phone call from 02392 958174, you have been selected by the Office for National Statistics to take part in an important study. In most cases, we send out a letter before we call you.

  • Here are the contact details for enquiries about our people, family and household studies.

  • Information on checking that any request you have had to take part in an ONS survey is genuine.

  • Information on how we obtain your contact details and how we keep your data secure.

How coronavirus (COVID-19) affects our studies

We have made some changes to how we usually conduct our studies to keep you and our colleagues safe. Following government advice regarding coronavirus (COVID-19), we will be carrying out many of our studies by telephone, instead of face-to-face.

Read more about the changes we’ve made in our statement.

Your contribution is essential for producing statistics used to make decisions which affect you, your family and your community.

Collecting the information we need for our studies is more important than ever, so we appreciate your help at this difficult time.

If you have any questions, please contact us on +44 (0)800 298 5313. The opening times for the phone line are:

Monday to Friday 8am to 7pm
Saturday 8am to 1pm