Dataset(s): Experiences of NHS healthcare services in England

Experiences of local GP services, NHS treatment waiting lists, community health services, dentistry and pharmacy services, analysing data from the Health Insight Survey commissioned by NHS England. These are official statistics in development.

Contact:
Health Insight Survey team

Release date:
21 May 2026

Next release:
18 June 2026

Return to 'Experiences of NHS healthcare services in England'

Provides files to download data as it existed for this dataset on previous dates.

Statistics are most often revised for 1 of 2 reasons:

  1. For certain statistics initial estimates are released with the expectation that these may be revised and updated as further data becomes available.
  2. Revisions may also be made when methods or systems are changed.

These types of planned revisions should not be confused with errors in released statistics, which are genuine mistakes. Such mistakes occur rarely and, when they do happen, corrections are made in a timely manner, announced and clearly explained to users in line with the Code of Practice for Official Statistics (Principle 2, Practice 7).

Latest version

xlsx (4.1 MB)

Previous versions

Superseded files Reason for update Date superseded
xlsx (4.1 MB)
Correction See correction
For Wave 19, we have corrected errors in the response data (Tables 1 and 10) and in the estimates for all questions (Tables 2 to 9), with the exception of the "Region" and "Integrated Care Board" estimates in these tables (which remain unchanged). A small number of survey responses (357) were previously excluded in error. The response data and the estimates have been revised to include responses from these participants. We apologise for these errors.
17 February 2026 15:53

Important notes and usage information

Integrated care board (ICB) changes – 1 April 2026

On 1 April 2026, changes were made to some integrated care board (ICB) footprints through a series of mergers and a boundary change. From the 'Wave 23 edition of this dataset 21 May 2026', ICB estimates have been calculated using the new ICB footprints. To support comparisons over time, a back series re‑estimating Waves 15 to 22 (inclusive) using the post‑1 April 2026 ICB footprints will be published on 18 June 2026.

Analysis-ready files

Following user feedback, Waves 1 to 12 have been transformed into analysis‑ready files (long format). These files are available under the relevant wave in the section titled ‘Supporting files you may find useful’.