1. Business strategy and practices

During the 3-year period 2018 to 2020, did your business make major changes in the following areas for the purposes of current or future innovation?

  • New business practices or organising procedures

  • New methods of organising work responsibilities and decision making

  • New methods of organising external relationships with other firms or public institutions

  • Logistics, delivery or distribution methods

  • Methods for information processing or communication

  • Methods for accounting or other administrative operations

  • No significant changes

Back to table of contents

2. Innovation investment

During the 3-year period 2018 to 2020, did your business invest in internal Research and Development (R&D) for the purposes of current or future innovation?

  • Yes

  • No

In which of the following years did your business invest in internal Research and Development (R&D)?

  • 2018

  • 2019

  • 2020

How much did your business spend on internal Research and Development (R&D) in the calendar year 2020?

  • £ Total expenditure

During the 3-year period 2018 to 2020, did your business invest in the acquisition of Research and Development (R&D) for the purposes of current or future innovation?

  • Yes

  • No

How much did your business spend of acquisitions of Research and Development (R&D) in the calendar year 2020?

  • £ Total expenditure

During the 3-year period 2018 to 2020, did your business invest in the acquisition of machinery and equipment, computer hardware or software for the purposes of current or future innovation?

  • Yes

  • No

Which of the following did your business invest in for the purposes of current or future innovation?

  • Machinery and/or equipment

  • Computer hardware

  • Computer software

How much did your business spend on the acquisition of machinery and equipment, computer hardware or software in the calendar year 2020?

  • £ Total expenditure

During the 3-year period 2018 to 2020, did your business invest in the acquisition of existing knowledge for the purposes of current or future innovation?

  • Yes

  • No

How much did your business spend on acquisitions of existing knowledge in the calendar year 2020?

  • £ Total expenditure

During the 3-year period 2018 to 2020, did your business invest in training for innovative activities for the purposes of current or future innovation?

  • Yes

  • No

How much did your business spend on training for innovative activities in the calendar year 2020?

  • £ Total expenditure

During the 3-year period 2018 to 2020, did your business invest in any form of design activity for the purposes of current or future innovation?

  • Yes

  • No

How much did your business spend on all forms of design activity, for the purposes of current or future innovation, in the calendar year 2020?

  • £ Total expenditure

During the 3-year period 2018 to 2020, did your business invest in market introduction of innovations for the purposes of current or future innovation?

  • Yes

  • No

Which of the following did your business invest in for the purposes of current or future innovation?

  • Changes to product or service design

  • Market research

  • Changes to marketing methods

  • Advertising for a product or service launch

How much did your business spend on the market introduction of innovations in the calendar year 2020?

  • £ Total expenditure
Back to table of contents

3. Goods or services innovation

During the 3-year period 2018 to 2020, did your business introduce new or significantly improved goods?

  • Yes

  • No

Who was primarily responsible for developing these new or significantly improved goods?

  • This business or enterprise group

  • This business with other businesses or organisations

During the 3-year period 2018 to 2020, did your business introduce new or significantly improved services?

  • Yes

  • No

Who was primarily responsible for developing these new or significantly improved services?

  • This business or enterprise group

  • This business with other businesses or organisations

During the 3-year period 2018 to 2020, were any of your goods or services innovations new to the market?

  • Yes

  • No

During the 3-year period 2018 to 2020, were any of your goods or services innovations only new to your business?

  • Yes

  • No

Back to table of contents

4. Process innovation

During the 3-year period 2018 to 2020, did your business introduce any new or significantly improved processes for producing or supplying goods or services?

  • Yes

  • No

During the 3-year period 2018 to 2020, if your business had no innovation activity, why has it not been necessary or possible to innovate?

  • No need due to previous innovations

  • No need due to market conditions

  • The UK does not have a business environment which encourages companies to innovate

  • Other

Who was primarily responsible for developing these processes?

  • This business or enterprise group

  • This business with other businesses or organisations

Back to table of contents

5. Constraints on innovation

During the 3-year period 2018 to 2020, did your business have any innovation activities that were abandoned, scaled back or ongoing?

  • Innovation activities were abandoned

  • Innovation activities were scaled back

  • Innovation activities were still ongoing at the end of 2020

  • No, there were no innovation activities that were abandoned, scaled back or ongoing at the end of 2020

During the 3-year period 2018 to 2020, how important was any excessive perceived economic risk in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important were direct innovation costs of innovation in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the cost of finance in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the availability of finance in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the lack of available qualified personnel in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the lack of information on technology in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the lack of information on markets in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the effect of a market dominated by established businesses in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was a perceive uncertain demand for innovative goods or services in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important were UK government regulations in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important were EU regulations (including standards) in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was the withdrawal of the United Kingdom from the European Union in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important were issues related to the coronavirus (COVID-19) pandemic in constraining innovation activities?

  • High importance

  • Medium importance

  • Low importance

  • Not important

Back to table of contents

6. Factors affecting innovation

During the 3-year period 2018 to 2020, how important was increasing the range of goods and services in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was entering new markets in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was increasing market share in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was improving the quality of goods or services in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was improving flexibility for producing goods or services in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was improving capacity for producing goods or services in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was increasing value added in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was reducing costs per unit produced or provided in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was improving health and safety in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was reducing environmental impacts in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was replacing outdated products or processes in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important was meeting regulatory requirements, including standards, in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important were issues related to the coronavirus (COVID-19) pandemic in your decision to innovate?

  • High importance

  • Medium importance

  • Low importance

  • Not important

Back to table of contents

7. Information needed for innovation

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from within your business or enterprise group?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from suppliers of equipment, materials, services or software?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from clients or customers from the private sector?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from clients or customers from the public sector?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from competitors or other businesses in your industry?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from consultants, commercial laboratories or private Research and Development (R&D) institutes?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from universities or other higher education institutes?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from government or public research institutes?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from conferences, trade fairs or exhibitions?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from professional and industry associations?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from technical, industry or service standards?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from scientific journals and trade or technical publications?

  • High importance

  • Medium importance

  • Low importance

  • Not important

During the 3-year period 2018 to 2020, how important to your business's innovation activities was information from social web-based networks or crowd sourcing?

  • High importance

  • Medium importance

  • Low importance

  • Not important

Back to table of contents

8. Co-operation on innovation

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with other businesses within your enterprise group, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on innovation activities with suppliers of equipment, materials, services or software, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with clients or customers from the private sector, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with clients or customers from the public sector, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with competitors or other businesses in your industry, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with consultants, commercial laboratories or private research and development institutes, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with universities or other higher education institutions, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with government or public research institutes, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with other businesses outside your enterprise group, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

During the 3-year period 2018 to 2020, if your business co-operated on any innovation activities with non-profit organisations, what was their location?

  • UK

  • EU or EFTA countries

  • All other countries

  • We did not cooperate with other businesses or enterprise groups

Back to table of contents

9. Innovation protection

During the period 2018 to 2020, what proportions of your innovations were protected by patents?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

During the period 2018 to 2020, what proportions of your innovations were protected by design registration?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

During the period 2018 to 2020, what proportions of your innovations were protected by copyright?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

During the period 2018 to 2020, what proportions of your innovations were protected by trademarks?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

During the period 2018 to 2020, what proportions of your innovations were protected by lead time advantages?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

During the period 2018 to 2020, what proportions of your innovations were protected by complexity of goods or services?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

During the period 2018 to 2020, what proportions of your innovations were protected by secrecy?

  • Over 90%

  • 40-90%

  • Less than 40%

  • None

Back to table of contents

10. Public financial support for innovation

During the period 2018 to 2020, did your business receive public financial support for innovation activities from the following levels of government?

  • UK local or regional activities

  • UK central government

  • European Union (EU) institutions or programmes

  • No public financial support was received for innovation activities from government

What kind of financial support was received by your business from UK central government?

  • Direct financial support

  • Indirect financial support – research and development tax credits

  • Indirect financial support – patent box, coronavirus (COVID-19) pandemic support

  • Not sure

Back to table of contents

11. Turnover and exports

What was your business' total turnover, excluding VAT, for the calendar years 2019 and 2020?

  • £ Total estimated turnover for 2019

  • £ Total estimated turnover for 2020

What was the estimated percentage of your business' total turnover in 2020 from goods and services for each of the following definitions?

  • % Goods and services new to the market 2018 to 2020

  • % Goods and services only new to this business in 2018 to 2020

  • % Goods and services that were significantly improved in 2018 to 2020

  • % Goods and services that remained unchanged or only marginally modified

What was your business' total estimated value of exports for the calendar year 2020 only, excluding VAT?

Back to table of contents

12. Employees and skills

What was your business' estimated number of employees for the calendar years 2018 and 2020?

  • Total number of employees for 2018

  • Total number of employees for 2020

What was the proportion of employees who held a degree or higher qualification in the following areas for the calendar year 2020?

  • % Science or engineering subjects

  • % Other subjects

Did your business employ individuals in-house with the following skills at any level, or obtain these skills from external sources?

  • Graphic arts, layout and advertising

  • Design of objects or services

  • Multimedia, web design

  • Software development, database management

  • Engineering, applied sciences

  • Mathematics, statistics

  • Data scientists

Back to table of contents

13. General information

Please provide any additional information that will help us understand the answers you have provided.

How long did it take you to complete this questionnaire?

  • Hours

  • Minutes

Would your business be willing to be contacted by telephone by the Department for Business, Energy and Industrial Strategy, or its appointed agents, to ask some further questions about innovation?

  • Yes

  • No

Back to table of contents