Experiences of NHS healthcare services in England: 26 February 2026

Summary

Experiences of local GP services, NHS treatment waiting lists, community health services, dentistry and pharmacy services, analysing data from the Health Insight Survey commissioned by NHS England. These are official statistics in development.

Publications

• Experiences of GP services in England, thematic analysis: June to September 2025

  Qualitative analysis of reasons for patients’ positive or negative experiences of general practice (GP) services, using data from our Health Insight Survey.

Data

• Experiences of NHS healthcare services in England

  Experiences of local GP services, NHS treatment waiting lists, community health services, dentistry and pharmacy services, analysing data from the Health Insight Survey commissioned by NHS England. These are official statistics in development.

• Experiences of NHS healthcare services in England: thematic analysis

  Qualitative analysis of patients’ experiences of NHS services in England, based on free-text responses from the Health Insight Survey (HIS) commissioned by NHS England. Each dataset presents findings from three waves (12 weeks) of the HIS.  

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