Tel: +44 (0)1329 444972
9am to 4pm Monday to Friday
Census Customer Services
Our Census Customer Services team can:
identify census products available in print and on the web
provide guidance on accessing data using the National Statistics web services
advise on definitions of census terms
advise on the most suitable figures for particular applications
give guidance on the terms and conditions for the use of census data
supply simple extracts of figures from the 2011 Census and earlier censuses
create simple rankings and counts for customer-specified areas
be the first point of contact for technical problems relating to the use of census data supplied by the Office for National Statistics (ONS)
arrange for specialist advice to be provided
take orders for commissioned output
Standards and practices
We meet requests for output by email. However, please provide a phone number in case we need to discuss your request with you. This could be if we need to clarify something, for example.
Our practice complies with the National Statistics protocol on customer services and a more detailed set of standards specific to census services.
Let us have your views
We welcome feedback from our customers. Please email us at firstname.lastname@example.org.