Telephone and network services

Release date:
29 August 2018

You asked

I want to submit a freedom of information request for the following information relating to telephony and networks services:

If there is more than one supplier for each of the contracts below, please can you provide me with the contract data for each of the supplier including, spend, contract dates, type of lines and number of sites.

Contract 1

  1. Current Lines (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.

  2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

  3. Fixed Line- Contract Duration- the number of years the contract is for each provider

  4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP

  5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Contract 2

6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

8. Minutes Landline Monthly Spend- Monthly average spend for each provider. An estimate or average is acceptable.

9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3

11. Fixed Broadband Provider- Please can you provide me with the name of the supplier for the contract.

12. Fixed Broadband Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

14. WAN Provider- please provide me with the supplier for each contract if there is no information available please can you provide further insight into why?

15. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please provide me with the renewal date for each supplier.

16. Contract Description: Please can you provide me with a brief description of each contract.

17. The number of sites: Please state the number of sites the WAN covers for each contract. Approx. will do.

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

19. If the above WAN contract is not in relation to N3/HSCN can you please provide me with details on when the Trust is planning to migrate to the HSCN contract.

20. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.

We said

Thank you for your request.

We have provided responses to your request as follows using the numbering from your request.

Contract 1

  1. BT = analogue, ISDN VOIP
    CenturyLINK =SIP

  2. June 2019

  3. 3 years

  4. CenturyLink – billed for 420 trunks, BT = analogue, ISDN VOIP

  5. CenturyLink – bill

Contract 2

6. Skype for Business

7. April 2020

8. Approx £7000

9. 27 months option of 24 month extension

10. New extension numbers created when new people start

Contract 3

11. BT

12. 12 months rolling

13. This detail of spend is not available at the present time.

Contract 4

14. BT

15. June 2019

16. Telephony and WAN provision

17. Number of sites 7

18. £500,000

19. N/A

20. This information has been withheld as it is considered personal data that is exempt from disclosure under s.40(2) of the Freedom of Information Act (FOIA) 2000.

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