Processing of subject access requests

You asked

Individuals have a right, commonly referred to as a subject access request (SAR), created by section 7 of the Data Protection Act. I am writing to you under the Freedom of Information Act 2000 to request the following information regarding your processing of subject access requests:

1. How many subject access requests did you receive the identifying paperwork for and process in 2014?
2. How many subject access requests did you receive the identifying paperwork for and process in 2015?
3. How many subject access requests did you receive the identifying paperwork for and process in 2016?
4. How many subject access requests you rejected in 2014?
5. How many subject access requests you rejected in 2015?
6. How many subject access requests you rejected in 2016?
7. What was the average cost for you to process a subject access request in 2014?
8. What was the average cost for you to process a subject access request in 2015?
9. What was the average cost for you to process a subject access request in 2016?
10. How much do you charge an individual to process a subject access request?

We said

Thank you for your request. The answers to your questions are as follows:

1. 7

2. 5

3. 3

4-6. Of the 15 requests received in the period 2014 to 2016, 12 were responded to in full and three were refused on the grounds that the information requested was exempt under section 33 of the Data Protection Act (DPA) 1998.

7-9. We do not record the time taken to complete a subject access request, the information required to answer these questions is therefore not held.

10. We do not currently request payment for a subject access request under the DPA 1998.