LAN Contract Information

Release date:
12 January 2016

You asked

Can I please make a request under the Freedom of Information Act and I would like to request the following information with regards to the organisation’s Local Area Network (LAN) environment.

Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

  • Support and Maintenance- e.g. switches, router, software etc

  • Managed

  • Installation

  • Cabling

  1. Existing Supplier: Who is the current supplier for each contract?

  2. Annual Average Spend for Supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual averages spend for each supplier.

  3. Number of Users: Please can you provide me with the number of users each contract covers. Approximate number of users will also be acceptable.

  4. Number of Sites: The number of sites where equipment is supported by these contract.

  5. Contract Type: For each contract is the contract Managed, Maintenance, Installation, Software

  6. Hardware Brand: What is the hardware brand of the LAN equipment?

  7. Contract Description: Please provide me with a brief description of the overall contract.

  8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include for each contract.

  9. Contract Expiry Date: When does the contract expire for each contract?

  10. Contract Review Date: When will the organisation is planning to review the contract?

  11. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?

If the LAN maintenance is included in-house or managed please include the following information:

  1. Hardware Brand: What is the hardware brand of the LAN equipment?

  2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.

  3. Number of Sites: Estimated/Actual number of sites the LAN covers.

  4. Responsible Officer: Who within the organisation is responsible for LAN please provide me with contact details including name, job title, contact number and email address?

We said

  1. Existing suppliers;

    Support & maintenance of switches/router/software - currently supported by Computacentre
    Managed - In house
    Installation - Any changes/additions managed in house
    Cabling - Supported by CSI Cabling

  2. Annual average spend - split by supplier

    Support & maintenance of switches/router/software - Computacentre - circa £185k pa
    Managed - In house
    Installation - Any changes/additions managed in house
    Cabling - Supported by CSI Cabling - £8.6k pa for break/fix. Project work is delivered by T&M agreement 2015 circa £10k

  3. Number of users - 3,500

  4. Number of sites - 3

  5. Contract types - Computacentre and CSI are maintenance agreements.

  6. Hardware brand - Cisco

  7. Contract descriptions - Contracts are annual agreements with break clauses of 90 days notice to change number of supported devises. Computacentre agreements is next business day replacements, with 24/7 fault logging. The SLA for CSI cabling is based is next business day diagnosis and fix.

  8. Contract duration and expiry dates - Computacentre hardware support is a 3 year - 01/04/15 - 31/03/18. CSI is an annual renewal - 01/01/16 - 31/12/16.

  9. Contract review dates. Reviewed 90 days before annual renewal dates.

  10. Responsible officer. Craig Evans, Head of IT Contracts, Commercial Services, Government Buildings, Cardiff Road, Newport, NP10 8XG.Tel; 01633 456475

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