Survey enquiries

Contact details for social and business surveys.

Last updated:
24 August 2021

Social surveys

Phone:

+44 800 298 5313
8am to 7pm Monday to Friday
8am to 1pm Saturday

Minicom (for the deaf or hearing impaired):

18001 +44 800 298 5313

Email:

surveyfeedback@ons.gov.uk

If you have received a letter from us inviting you to take part in one of our studies over the phone, please provide us with your number.

Online social surveys

Phone:

+44 800 085 7376
8am to 7pm Monday to Friday
8am to 1pm Saturday

Minicom (for the deaf or hearing impaired):

18001 +44 800 085 7376

Email:

surveyfeedback@ons.gov.uk

Business surveys

Email:

bdd.respondent.feedback.team@ons.gov.uk

We are now able to accept data via email for surveys you typically complete on paper. This is a temporary measure because of the current extenuating circumstances. However, if you have a Secure Data Collection Account this is the method that should be used to contact us.

Please be advised that data security cannot be guaranteed in email correspondence, any data transferred by email is done so at your own risk, if in doubt please contact us to explore options to support your data transfer.

8am to 5pm Monday to Friday

Phone: Survey teams

If the survey is online, you will be asked to enter the three-digit survey ID. Please be aware that calls may be recorded for quality and training purposes.

If you cannot find the survey you are looking for, please see our list of all business surveys page where you will find a telephone number for each individual survey team.

Annual Surveys
Survey NameTelephone numberSurvey Code
Annual Acquisitions and Disposals of Capital Assets Survey0300 1234 931171
Annual Business Survey0300 1234 937 or 0300 1234 931 for online respondents202
Annual Inward Foreign Direct Investment Survey0300 1234 931 062
Annual Outward Foreign Direct Investment Survey0300 1234 931063
Annual Purchases Survey0300 1231 217010
Annual Railways Investment Survey0300 1234 931194
Annual Survey of Goods and Services0800 804 8046180
Annual Survey of Hours and Earnings0300 1234 938141
Annual Survey of Insurance Companies: General Business Balance Sheet01633 455835106
Annual Survey of Insurance Companies: Long-Term Business Balance Sheet01633 455849105
Annual Survey of Insurance Companies: Long-Term Business Income and Expenditure01633 455849107
Annual Survey of Insurance Compnaies: General Business Income and Expenditure01633 455849108
Annual Survey of International Trade in Services0300 1234 931058
Business Register and Employment Survey0300 1234 944221
Digital Economy Survey0300 1234 931187
Government Research and Development Survey (GovERD)0300 1234 931500
Investment Trusts: Annual Return of Liabilities and Assets and Overseas Income and Interest Paid01633 456972119
Low Carbon and Renewable Energy Economy Survey01633 651890007
Management and Expectations Survey0300 1234 931092
National Balance Sheet0300 1234 931199
Property Unit Trusts: Annual Return of Liabilities and Assets01633 456972122
Survey of Environmental Protection Expenditure01633 651890147
Survey of Research and Development carried out in the UK (BERD)0300 1234 931002
UK Innovation Survey0300 1234 931144
UK Manufacturers' Sales by Product (Prodcom) 0300 1231 216014
Unit Trusts: Annual Return of Liabilities and Assets01633 456972117

Download this table Annual Surveys

.xls .csv

Monthly Surveys
Survey NameTelephone numberSurvey Code
Business Insights and Conditions Survey0300 303 5948283
Index Numbers of Producer Prices (PPI): Provision of Price Information0300 1234 219161
Monthly Business Survey - Production and Services0300 1234 931009
Monthly Business Survey - Construction and Allied Trades0300 1234 931228
Monthly Business Survey - Retail Sales Index0300 1234 931023
Monthly Survey for Export Prices Indices: Initial Price Provision0300 1234 219188
Monthly Survey for Import Prices Indices: Initial Price Provision0300 1234 219189
Monthly Survey for Index Numbers of Export Prices - Price Quotation Return0300 1234 925133
Monthly Survey for Index Numbers of Import Prices - Price Quotation Return0300 1234 925156
Monthly Survey for Index Numbers of Producer Prices - Price Quotation Return0300 1234 928132
Monthly Survey of Building Materials: Bricks0300 1234 931074
Monthly Survey of Building Materials: Concrete Building Blocks 0300 1234 931073
Monthly Survey of Consumer Credit Grantors0300 1234 931127
Monthly Wages and Salaries Survey0300 1234 931134
Vacancy Survey0300 1234 931182, 183, 184, 185

Download this table Monthly Surveys

.xls .csv

Quarterly Surveys
Survey NameTelephone numberSurvey Code
Acquisitions of Foreign Companies, Shares and Assets by UK Companies Survey01633 456223090
Acquisitions of UK Companies, Shares and Assets by Other UK Companies Survey01633 456223 088
Acquisitions of UK Companies, Shares and Assets by Foreign Companies Survey01633 456223 089
Business Register Survey0300 1234 922241
Disposals of Foreign Companies Shares and Assets by UK Companies Survey01633 456223 090
Disposals of UK Companies Shares and Assets by Foreign Companies Survey01633 456223089
Financial Services Survey: Quarterly Return of Assets and Liabilities01633 455770266
Financial Services Survey: Quarterly Return of Income and Expenditure01633 455770267
Financial Survey of Pension Schemes0300 1234 931093
Investment Trusts: Quarterly Return of Transactions01633 456972120
Property Unit Trusts: Quarterly Return of Transactions01633 456972123
Quarterly Acquisitions and Disposals of Capital Assets Survey0300 1234 931019
Quarterly Balance Sheet Survey 0300 1234 935086
Quarterly Business Survey0300 1234 931139
Quarterly Fuels Survey0300 1234 931024
Quarterly Inward Foreign Direct Investment Survey0300 1234 931064
Quarterly Outward Foreign Direct Investment Survey0300 1234 931 065
Quarterly Public Sector Employees Survey – Civil Service0300 1234 931169
Quarterly Public Sector Employees Survey - Local Authorities0300 1234 931160
Quarterly Public Sector Employees Survey - Public Bodies0300 1234 931165
Quarterly Stocks Survey0300 1234 931017
Quarterly Survey for Services Producer Price Indices0300 1234 928061
Quarterly Survey for Services Producer Price Indices - Initial Price Provision0300 1234 219116
Quarterly Survey of Building Materials:
Sand and Gravel (land-won)		01633 456030066
Quarterly Survey of Building Materials: Concrete Roofing Tiles01633 456084068
Quarterly Survey of Building Materials: Sand and Gravel (Marine Dredged)01633 456030076
Quarterly Survey of Building Materials: Slate01633 456084071
Quarterly Survey of Insurance Companies: General Business Income and Expenditure01633 456971104
Quarterly Survey of Insurance Companies: General Business Transactions and Balances01633 456971102
Quarterly Survey of Insurance Companies: Long-Term Business Income and Expenditure01633 456971103
Quarterly Survey of Insurance Companies: Long-Term Business Transactions and Balances01633 456971101
Quarterly Survey of International Trade in Services0300 1234 931057
Quarterly Survey of Pension Funds: Income and Expenditure 01633 455177112
Quarterly Survey of Pension Funds: Transactions and Balances01633 455177111
Quarterly Welsh Business Survey0300 1234 921350
Survey of Research and Development Carried Out in the United Kingdom0300 1234 940210
Unit Trusts: Quarterly Return of Transactions01633 456972118

Download this table Quarterly Surveys

.xls .csv

Please return data using the fax number on the front of the survey, by email to bdd.respondent.feedback.team@ons.gov.uk or by post to:

Office for National Statistics
Room D.015
Government Buildings
Cardiff Road
Newport
South Wales
NP10 8XG

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