FOI reference: FOI-2024-1891
You asked
1) Do you use a Social Media Management platform?
2) If so, what tools do you use?
3) What is your annual spend on a Social Media Management tool?
4) What dates does your contract with your current supplier end (month & year)?
5)Do you use a tool for Social Listening and/or a Media Monitoring platform?
6) If so, what tools do you use?
7) What is your annual spend on a tool for Social Listening and/or a Media Monitoring platform?
8) What dates does your contract with your current supplier end (month & year)?
9) Who is the senior person responsible for managing these contracts?
We said
Thank you for your request. Please see the following answers to your questions.
1) Yes.
2) Hootsuite.
3) £33,600.
4) December 2024.
5) Yes.
6) Pulsar for Social Listening and Onclusive for Media Monitoring.
7) Pulsar: £35,040 and Onclusive: £33,600.
8) Pulsar July 2024 and Onclusive Sept 2024.
9) Responsibility for these contracts is shared between the Digital Publishing and Communications divisions. There is no single person responsible for them.