"Figure 1: Public service productivity fell sharply in 2020","" "Total public service, inputs, output and productivity indices, UK, 1997 to 2020","" "","" "Notes","" "Unit","Index (1997 = 100)" "","" "Period","Total Productivity Index","Total Inputs Index","Total QA Output Index" "1997","100.0","100.0","100.0" "1998","100.9","101.9","102.8" "1999","100.5","105.0","105.5" "2000","99.7","109.8","109.5" "2001","100.7","113.2","114.0" "2002","99.0","120.0","118.8" "2003","98.8","127.1","125.6" "2004","99.3","132.4","131.4" "2005","99.0","137.1","135.7" "2006","99.9","139.9","139.7" "2007","99.8","143.2","143.0" "2008","99.1","148.6","147.3" "2009","98.1","153.8","150.8" "2010","97.8","154.7","151.4" "2011","99.2","152.9","151.8" "2012","100.0","153.5","153.6" "2013","101.1","152.2","153.8" "2014","101.3","155.8","157.8" "2015","101.3","158.0","160.1" "2016","102.5","157.7","161.7" "2017","103.3","158.3","163.6" "2018","103.1","159.9","164.9" "2019","104.6","162.3","169.8" "2020","88.7","177.3","157.3"