"Figure 11: Quality and non-quality adjusted total public service productivity indices, 1997 to 2015, UK ","" "","" "","" "Notes","1. Percentage growth rate shows the year-on-year growth. 2. QA refers to quality adjusted. 3. NQA refers to non quality adjusted." "Unit","Index, 1997=100" "","" "","QA Productivity Index","NQA Productivity Index" "1997","100.0","100.0" "1998","101.0","100.6" "1999","100.6","99.8" "2000","99.7","98.7" "2001","100.7","99.6" "2002","98.9","97.2" "2003","98.5","96.5" "2004","98.9","96.3" "2005","99.2","95.7" "2006","100.1","95.8" "2007","100.1","95.3" "2008","99.6","94.2" "2009","99.1","92.8" "2010","99.2","92.4" "2011","100.1","92.8" "2012","100.2","92.9" "2013","100.7","93.9" "2014","100.9","94.2" "2015","101.1","94.5"