You do not need to do anything yet – we will be in touch with you when the time comes. Then, there will be a contact centre with our staff ready to answer your questions over the phone, webchat, social media, webform or text.

In the meantime, if you have any questions, we would be happy to help. Here is how you can get in touch.

Public

Email

Please send any email enquiries to census.customerservices@ons.gov.uk.

Phone

You can call us by telephone on +44 (0)1329 444972

We are available 9am to 4pm Monday to Friday.

Media

Phone

Contact our Media Relations Office on +44 (0)845 604 1858 or +44 (0)203 684 5070.

We are available 8:30am to 5:30pm Monday to Friday.

Emergency out of hours (limited service): +44 (0)7867 906553

Email:

Please send any email enquiries to media.relations@ons.gov.uk.