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Release: ICT Activity of UK Businesses, 2011

Released: 30 November 2012


David Matthews

Business Outputs and Developments Division

Telephone: +44 (0)1633 456756

Categories: Business and Energy, Services, Business Services, Information and Communication Activities, Telecommunications, People and Places, People, Culture and Sport, Internet and ICT

Frequency of release: Annually

Language: English

Geographical coverage: UK

Geographical breakdown: UK

Survey name(s): E-Commerce Survey

  • E-commerce sales represented 19% of Annual Business Survey (ABS) total turnover in 2011, up from 18% in 2010.

  • Website sales represented 5.0% of total turnover in 2011, up from 4.6% in 2010.

  • In 2011, 93% of businesses had broadband Internet and 81% had a website.

  • 5.8% of businesses had broadband with a connection of 100Mbps or more, with 34% of the largest businesses (1000 or more employees) using this high speed broadband.

  • Over half of businesses (56%) provided at least one member of staff with a ‘portable device’, such as a portable computer, smartphone or personal digital assistant (PDA).

Use of Information and Communication Technology (ICT) and e-commerce activity by UK businesses.

These National Statistics are produced to high professional standards and released according to the arrangements approved by the UK Statistics Authority.

Content from the Office for National Statistics.
© Crown Copyright applies unless otherwise stated.