Business Outputs and Developments Division
Telephone: +44 (0)1633 456756
Frequency of release: Annually
Geographical coverage: UK
Geographical breakdown: UK
Survey name(s): E-Commerce Survey
E-commerce sales represented 19% of Annual Business Survey (ABS) total turnover in 2011, up from 18% in 2010.
Website sales represented 5.0% of total turnover in 2011, up from 4.6% in 2010.
In 2011, 93% of businesses had broadband Internet and 81% had a website.
5.8% of businesses had broadband with a connection of 100Mbps or more, with 34% of the largest businesses (1000 or more employees) using this high speed broadband.
Over half of businesses (56%) provided at least one member of staff with a ‘portable device’, such as a portable computer, smartphone or personal digital assistant (PDA).
Use of Information and Communication Technology (ICT) and e-commerce activity by UK businesses.
These National Statistics are produced to high professional standards and released according to the arrangements approved by the UK Statistics Authority.