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Information Charter

In order for the Office for National Statistics to be the UK’s largest independent producer of official statistics we must collect, hold and process personal information regarding individuals and organisations. This charter sets out how we will look after that information.

When we ask you for personal information, or we use your personal information, we undertake to:

  • ensure we are clear about why we need it

  • only ask for what we need and not collect too much or irrelevant information

  • protect it from loss, damage and unauthorised access

  • only share it with other organisations for statistical purposes when the law allows

  • treat information about organisations in the same manner as we treat personal information about individuals

  • make sure all of our staff are appropriately trained in the handling of personal information

  • use the information for statistical purposes only

For more information regarding specific aspects of our work please use the following links

Data Protection Act 1998

All processing of personal data is governed by the Data Protection Act, under which the Office for National Statistics (as the executive body of the UK Statistics Authority) is registered as a data controller with the Information Commissioner.

Access to your personal data

Under the Data Protection Act individuals have a right of access to information that is held about them. A request for this information is known as a Subject Access Request. If you wish to make a Subject Access Request please contact ONS Legal Services at the address given below. Note however that under the Data Protection Act information held for statistical purposes only is exempt from the Subject Access provision.

Further information

For further information please contact:

ONS Legal Services, Room 1100, Office for National Statistics, Segensworth Road, Fareham, Hampshire, PO15 5RR

Information Commissioners Office

For independent advice on data protection, privacy and data sharing issues you can contact the Information Commissioners office:

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF


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© Crown Copyright applies unless otherwise stated.