Contact us
If you have an enquiry, contact details are as follows:
If your enquiry is about national statistics, please email info@statistics.gov.uk
Please include a contact telephone number, as this will ensure that we can contact you if we need to clarify any aspect of your enquiry. Some data may not be in a format that can be easily emailed, so it may sometimes be useful to include a return postal address or fax number.
Email enquiries are handled in accordance with the Freedom of Information Act 2000
If your enquiry is about Census, please email census.customerservices@ons.gsi.gov.uk
Telephone
(0) 845 601 3034
+44 (1633) 653 599 (Overseas)
Please note - Calls may be monitored for training purposes.
Minicom (for the deaf or hearing impaired) - +44 (0) 1633 815044
Our standard opening times are 9am to 5pm, Monday to Friday (excluding UK Public and Bank Holidays).
Fax - +44 (0) 1633 652747
By letter
Customer Contact Centre
Office for National Statistics
Room 1.101
Government Buildings
Cardiff Road
Newport
South Wales
NP10 8XG
Personal visitors
Please visit the ONS Library Service and make an appointment to visit the library in Newport, South Wales.
Media enquiries
Please call + 44 (0) 845 604 1858 or email press.office@ons.gov.uk
We aim to answer your enquiry within ten working days. However, the more specific and precise your enquiry, the quicker we hope to be able to answer it.
If you have a comment about the design or working of this website, please email info@statistics.gov.uk
If you have an enquiry about the registration of births, marriages or deaths or other certificate services, please visit the General Register Office.
We welcome correspondence in Welsh.
