Procedures in government departments
The government departments and devolved administrations listed below are members of the National Statistics Small Business Forum.
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Office for National Statistics (ONS)
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Department for Environment, Food and Rural Affairs (DEFRA)
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Department for Transport (DfT)
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Department of Trade and Industry (DTI)
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Her Majesty's Revenue and Customs (HMRC)
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National Assembly for Wales (NAW)
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Northern Ireland Department of Enterprise, Trade and Investment (DETINI)
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Scottish Executive (SE)
They have provided answers to the following questions on how they manage their contact with small businesses. Clicking on the name of the department/administration below will take you to the answer they gave in response to that question.
1. Is the Osmotherly Guarantee* applied?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
*The Osmotherly Guarantee was introduced in response to the 1996 report into how to reduce the burden on small businesses. It guarantees small businesses a break in between surveys.
2. What are the current procedures for dealing with small businesses?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
3. What are the initiatives to reduce respondent load through electronic data capture?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
4. What are the arrangements for consultation with small businesses?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
5. Does the department select surveys from the Inter-Departmental Business Register and, if not, how are they selected?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
6. Are telephone enquiries from businesses dealt with centrally or dispersed?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
7. Does the department produce a compliance plan or report to ministers?
ONS - DEFRA - DfT - DTI - HMRC - NAW - DETINI - SE
Note: The information in these pages was collected in 2006. The Office for National Statistics is not responsible for the information supplied by other government departments.
