Measuring Outcomes for Public Service Users (MOPSU)

The Measuring Outcomes for Public Service Users (MOPSU) project, previously the QMF project, is a three year research project to develop new, and examine existing, measures of the outcomes of particular public services.

The project is funded by HM Treasury (HMT) under the Invest to Save Budget (ISB) and led by the UK Centre for the Measurement of Government Activity (UKCeMGA) at the Office for National Statistics in partnership with three partner organisations:

The project will report in June 2010.

Aims of the project

The MOPSU project consists of three main work strands, all working towards the overall aims of:

  • more efficient and effective commissioning and procurement of services, placing the issues of quality and value for money at the heart of the decision-making process

  • encouraging the use of ‘outcomes’ measures to assess the impact of services on their users, across the spectrum of providers

  • examining the extent to which the third sector is involved in public service delivery and helping to alleviate barriers to entry to third sector organisations